Online appointments are now in the process of being restarted and are initially limited (see below).
You are still able to book same day and advance appointments with any of our healthcare professionals by telephoning your practice directly or coming to reception. Same day appointments are available from 8am.
Dr Khan & Partners: 01268 205033
St. George's Medical Practice: 01268 205034
St Georges Medical Practice: Online booking
You can now book same day appointments online to see an Advanced Nurse Practitioner (ANP) for certain conditions.
These appointments are for minor ailments only, such as:
•Cold, cough or flu
•Diarrhoea and vomiting
•Musculoskeletal problems (Shoulder, Elbow, Knee, Ankle pain and any bone/muscle related pains)
Dr Khan & Partners: Online booking
Online booking is currently not available.
Evening and Weekend GP Service
Accessing Enhanced Access - Out-of-Hours appointments
GP practices across Benfleet Primary Care Network are working together to provide the right services at a time which is convenient for you. We’ve listened to feedback from people in our local area, and we are making changes to our out-of-hours appointments to deliver better services for you.
The new way of delivering out-of-hours appointments will give you:
· Access to more healthcare professionals. This new service will be delivered by professionals including GPs, Nurses (Advanced Nurse Practitioners (ANP's), Healthcare Assistants (HCA's), Practice Nurses), First Contact Physiotherapists (FCP's) and Pharmacists.
· More choice about the type of appointment you want. These include a mixture of in-person face-to-face appointments and remote telephone appointments.
· Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered locally at both Rushbottom Lane Surgery and The Hollies Surgery.
From Saturday 1 October 2022, out-of-hours appointments will be available from 6.30pm to 8pm on weekdays, and from 9am to 5pm on Saturdays.
When we asked local people what you wanted from these appointments you told us you wanted additional GP and Nurse appointments on weekday evenings and weekends. In response we have an additional 15.5 hours of GP appointments and 9.95 hours of nurse appointments available each week (subject to bank holidays and Time to Learn afternoons).
Out-of-hours appointments were previously planned by Clinical Commissioning Groups (CCGs) on behalf of many GP practices in a bigger area. From Saturday 1 October 2022, this is now being planned and delivered locally by Primary Care Networks (PCNs).
We are working together with other GP practices in our local area as part of the Benfleet Primary Care Network. You can find out more about Benfleet Primary Care Network on our PCN website at www.benfleetpcn.nhs.uk
An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.
These appointments will not be available as walk-in appointments. You will need to book them in advance.
To book an out-of-hours appointment, you should contact your regular GP practice in the usual way. They will advise you on the appointments which are available, and which healthcare professional is the right person to help you.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
If you would like to register for this, please contact reception to add/update your mobile phone number and enable this on your record, either by phone, in person, in writing or by email at email@example.com.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Parking and Access
A car park is provided for limited access to patients who hold a disabled blue badge or have mobility problems.
Do not park in the hatched area or on the double yellow lines. (This needs to be clear for Emergency vehicles). Please park on Rushbottom Lane and only in the laybys outside of 08:30 - 09:30 and 14:45 - 15:45.