Suggestions & Complaints
Want to make a suggestion to the practice?
Your comments and suggestions are important to us. Please email us on firstname.lastname@example.org.
Please note: Medical matters cannot be dealt with via this email. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
Want to make a complaint?
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please email email@example.com, write to the practice or call the reception team, and the one of the management team will deal with your concerns appropriately.